Return and refund policy

At B&M Motorsports, we are committed to providing high-quality products and ensuring customer satisfaction. However, we understand that sometimes returns are necessary. Please review our policy carefully before making a purchase.

Return Eligibility & Guidelines

Return Period: You have 10 days from the delivery date to request a return. After this period, returns or exchanges will not be accepted.

Condition of Items: Returned products must be unused, in brand-new condition, and include all original packaging, manuals, and accessories.

Proof of Purchase: A valid order confirmation or receipt is required for all returns.

Non-Returnable Items: Certain items, such as custom parts, special-order items, and clearance sale products, are final sale and cannot be returned. If you’re unsure about a product’s return eligibility, email us at b.mmotorsportsco@gmail.com before purchasing.

Return Shipping Costs: The customer is responsible for all return shipping costs unless the item is incorrect or defective upon arrival.
***Do NOT send returns directly to the manufacturer. All returns must be processed through B&M Motorsports.

Refund Process
Once we receive your return, our team will inspect the item and notify you of approval or rejection. If approved, the refund will be processed within 3-5 business days and credited back to your original payment method.

Shipping fees are non-refundable.

If the return is due to an error on our part (e.g., wrong item shipped), we will provide a prepaid return label, and no restocking fee will apply.

If the return is due to buyer’s remorse, incorrect ordering, or any reason unrelated to defects or errors, a restocking fee will be applied (see below).

Restocking Fees
To ensure fair handling of returns, a restocking fee of 20% applies to most returned products.
🚨 Exceptions: If the item was incorrectly shipped or defective upon arrival, no restocking fee will be charged.

Return Shipping Responsibility

Customers are responsible for return shipping costs.
If a return is approved, but you refuse delivery, any return shipping fees will be deducted from your refund.
If returning an item valued at over $100, we highly recommend using a trackable and insured shipping service. B&M Motorsports is not responsible for lost return shipments.

Final Sale Items
The following items are non-refundable and non-returnable:
❌ Custom orders
❌ Special-order parts
❌ Clearance or discounted items
❌ Installed or used items

Contact Us
For any return inquiries, email us at b.mmotorsportsco@gmail.com with your order number and details.
📩 Email: b.mmotorsportsco@gmail.com
📍 Website: www.bmmotorsports.com